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Privacy Policy

The Oxford Science Park is committed to protecting the privacy and security of personal data.

This privacy notice explains in detail what personal data The Oxford Science Park (“us” or “we”) gather and hold about visitors to our website (“you”). It also explains how we use that data, how we share it, how long we keep it and what your legal rights are in relation to it. If you access other websites, including those linked to on our site, you will need to consult the appropriate information relating to their policies and or statements.

For the parts of your personal data that you supply to us, this notice also explains the basis on which you provide the information. For the parts of your personal data that we generate about you, or that we receive from others, it explains the source of the data.

There are some instances where we process your personal data on the basis of your consent. This notice sets out the categories and purposes of data where your consent is needed.

The Oxford Science Park collects, uses and is responsible for certain personal information about you. When we do so we are regulated under the General Data Protection Regulation which applies across the European Union (including in the United Kingdom) and we are responsible as ‘controller’ of that personal information for the purposes of those laws.

The personal information we collect and use

In the course of providing products and services to you, we may collect the personal information that you provide. This information may consist of:

  • Name
  • Business address
  • Phone number
  • Email address
  • IP address and cookies

How we use your personal information

We use this information in a number of ways:
 

So we can offer you services, or so you can receive services from us.

To occasionally contact you should have any offers or information related to the services you purchased with us previously or have expressed interest in receiving.

 

Who we share your personal information with
We only share your personal information with reputable third parties to help us provide our services to you and who take the security of your data seriously. Some of those third party recipients may be based outside the European Economic Area — for further information including how we safeguard your personal data when this occurs, see below ‘Transfer of your information out of the EEA’.

We will share personal information with law enforcement or other authorities if required by applicable law.

How long your personal information will be kept
We will hold your personal information for no longer than necessary but in any event no longer than 6 years following your first contact with us (unless we are required to hold it for longer to comply with a legal requirement or for our legitimate business purposes).

Reasons we can collect and use your personal information
We rely on the following lawful bases: our legitimate interests, and consent from you (if you submit your personal information to us on a contact form on our website) as the legal grounds for collecting and using your personal data. Our legitimate interests are providing or offering our products or services to you.

Transfer of your information out of the EEA

We may transfer your personal information out of the EEA Any transfer of your personal information will be to an organisation that offers adequate protection in accordance with the transfer requirements of the General Data Protection Regulation and which safeguards your privacy rights in the unlikely event of a misuse of your personal information.

 

Your rights
Under the General Data Protection Regulation you have a number of important rights free of charge. In summary, those include rights to:

  • Access to your personal information and to certain other supplementary information that this Privacy Notice is already designed to address.
  • Require us to correct any mistakes in your information which we hold.
  • Require the erasure of personal information concerning you in certain situations
  • Receive the personal information concerning you which you have provided to us, in a structured, commonly use and machine-readable format and have the right to transmit those data to a third party in certain situations.
  • Object at any time to processing of personal information concerining you for direct marketing.
  • Object to decisions being taken by automated means which produce legal effects concerning you or similarly significantly affect you.
  • Object in certain other situations to our continued processing of your personal information otherwise restrict our processing of your personal information in certain circumstances.

For further information on each of those rights, including the circumstances in which they apply, see the Guidance from the UK Information Commissioner’s Office (ICO) on individuals rights under the General Data Protection Regulation.

If you would like to exercise any of those rights, please:

  • Email, call or write to us (see ‘How to contact us’ below)
  • Let us have enough information to identify you e.g. name and work email address
  • Let us have proof of your identity and address (a copy of your driving licence or passport and a recent utility or credit card bill)
  • Let us know the information to which your request relates

Your privacy is of the utmost importance to us and we will never release your details to third party organisations for the purpose of marketing or communications without your prior agreement.

If you are an existing customer or have expressed interest in our services, we will occasionally contact you via email or mail about TOSP services that we believe would be of interest and benefit to you. If you would prefer not to receive this information you can opt out by contacting us.

Keeping your personal information secure
We have appropriate security measures in place to prevent personal information from being accidentally lost or used or accessed in an unauthorised way. We limit access to your personal information to those who have a genuine business need to know it. Those processing your information will do so only in an authorised manner and are subject to a duty of confidentiality.

How to complain
We hope that we can resolve any query or concern you raise about our use of your information. The General Data Protection Regulation also gives you right to lodge a complaint with a supervisory authority, in particular in the European Union (or European Economic Area) state where you work, normally live or where any alleged infringement of data protection laws occurred. The supervisory authority in the UK is the Information Commissioner who may be contacted at https://ico.org.uk/concerns/

Changes to this privacy notice
This privacy notice was last updated June 2022.

We may change this privacy notice from time to time. You should check this policy occasionally to ensure you are aware of the most recent version.

How to contact us
Please contact us if you have any questions about this privacy notice or the information we hold about you.

If you wish to contact us please send an email to info@oxfordsp.com

Write to us:

The Management Team

The Oxford Science Park

Magdalen Centre

1 Robert Robinson Avenue

Oxford

OX4 4GA

Or call us:  01865 784000.

 

Questions and feedback

We intend that you should have no difficulty in accessing any information on this website. However, it you do have any difficulty we want to hear from you so that we can put things right. Please contact us at info@oxfordsp.com.